"We have been using Transaction Manager for almost a year and my agents and I love it. Because this is such an in-depth program, we have taken our time and worked with the First American Residential Group to make sure that all of the technology is correctly implemented and fulfills our transaction management needs. The customer service from First American has been excellent throughout, and they continue to go above and beyond with their ongoing system training and support.

Since the implementation of Transaction Manager, we have noticed a reduction in our incoming call volume, and because it is so user-friendly, our customers are beginning to utilize the system as well. The fact that the system tracks deadlines has also helped decrease risk management for the sixty agents currently utilizing the platform. Our agents are able to better establish communication and interact with their vendors and customers through one streamlined system, and can also track all of their correspondence through the email logs that are provided. We could not imagine a better long-term partner than First American."

— Jodie Lee, President
RE/MAX Legends



"We have been using Transaction Manager for almost seven months now, and have found it to be extremely useful and well designed. In addition to the obvious benefits that online transaction management provides - like streamlining the transaction and less re-keying - what appealed to me as a broker was the knowledge that a certain point in the near future, I won’t have to store 500 plus transactions a year. Also, I can be anywhere in the world and access the system 24/7; not only does this benefit me, but it is a great advantage to my agents and customers as well.
Once I saw the demonstration of Transaction Manager, there was never a question of using another company. Not only did the system meet my needs, but it’s backed by the First American name - a company that has a long-standing background in the business. Partnering with a company with Fortune 500 stability means that I don’t have to worry about security issues, system failures or other problems that smaller, less experienced companies encounter."

— Aaron Meadows, Broker
Coldwell Banker Amaral



“First American has been a business partner of ours for quite some time, so we were familiar with Transaction Manager. When we first determined the need for a transaction management platform, we formed a user group to view and try all of the platforms that were available. We then had the users complete a survey based on their experience; Transaction Manager was the platform selected over the competition, hands down.  First American’s system had all of the features we needed and most importantly, was the only system flexible enough to integrate with our own custom-developed solution. Added to the property data information that we also receive from First American, we knew that this would enable us to provide a complete MLS solution to our members. We are able to offer many services – like yellow pages – through the system, which makes it attractive to the agents because it also adds value. Plus, the integration of our system with Transaction Manager enables higher levels of efficiency, significant closing time reduction and most importantly, superior customer service for the more than 12,000 brokers and agents we currently serve. It is an all around great solution and tool.”

— Annie Ives CEO,
Combined LA/Westside MLS


“Our priority at REBR is to help our members adopt technology that helps them work smarter, faster and deliver better service to their customers. We recognized the importance to our members’ profitability to adopt transaction management, and First American’s Transaction Manager is a solution that is open, neutral and services our members well. Of every transaction management system we tested during the selection process, First American was the only company that had the ability to provide the deep technology we need to distribute the system to a broad user base, with the potential of serving 10,000 individual agent and 1,500 brokerages across the state of Kansas. The management and customer service team at First American continue to provide excellent service. They really worked with us to integrate Transaction Manager into our business model. Together, we created, My Transaction™, a customized system that meets the specific needs of our brokers, agents, and MLS’s. This integration, combined with affordable pricing for our members, enabled us to assist our members in adopting transaction management as a business tool. Our partnership has enabled us to enhance our member’s ability to deliver extraordinary services to their customers, save them time and resources and enhance the experience for the consumer. I can’t think of a better long-term partner than First American; I have, and will continue to recommend Transaction Manager to anyone who is searching for a transaction management platform.”

— Karen France,
President
REBR Inc.

David Bickell — Streamlining the Real Estate Transaction
President of RE/MAX Real Estate Groups in Indianapolis, Indiana, David Bickell discusses how First American’s transaction management software is revolutionizing the way his company does business.
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Lynne Turschmann — A Smoother Transaction
Manager of Client Services at Russ Lyon Realty in the Phoenix/Scottsdale, Arizona market Lynne Turschmann discusses how Transaction Manager has streamlined processes in every aspect of the real estate transaction.
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